Selasa, 29 November 2011

Hotel Organization Duties and Responsibilities

Ø The organization is an orderly combination of parts to each other and relate to design a formal structure to form a rounded unity through coordination, authority and supervision in order to achieve the set goals.

1. HOUSEKEEPING DEPARTMENT:

This activity is associated with cleanliness, completeness, structuring, and comfort for the guest room, hotel rooms and hotel areas. The department also handles linen and uniform supply of hotel employees, including interest.
This section has several sections:
1.housmen section
2. linen section
3. flower section
4. section gardener
5. uniform section
6. laundry section
7. room section

2. FRONT OFFICE DEPARTMENT:

  This section is to serve guests at the time of reservation, check in, guests are staying, payment and check out.
  This section has several sections:
1.reservasi
2. regristasi
3. information
4. telecommunication
5. uniform service
6. statistics
7. cashier
8. guest relations officer

3.  FOOD AND Beverage Department:

Dealing with making food and serving guests eat. The department is supported by several sections as follows:
1.f & b secretariat
2. kitchen
3. room service
4. restaurant dinning room
5. coffee shop
6. cake shop
8. lounge
9. bar
department has two sections, among others:
- Food and beverage products
- Food and beverage service

4. DEPARTMENT OF HUMAN RESOURCES:
Dealing with employee payroll administration, human resource development, employment and legal relationships.

5. ACCOUNTING DEPARTMENT:
Responsible for all financial income and expenses at the hotel.
This section has several sections:

1. Finance Manager
a. approve the financial statements for approval by the GM, then GM submit to the director.
b. approve the income and expenditure of money.
c. approved a request from the department and expenditure items of goods from warehouse
d. led the entire organizational structure appropriate accounting tbsp.
e. responsible directly to the GM

2. Superior Accounting
a. prepare financial statements for approval to the FM
b. supervise the work and bawahanya accountant.
c. responsible directly to the FM Adm

3. Night Audit
a. oprational cashier check all in one day
b. create a revenue summary at night
c. submit summary along with the money the next day to the accounting back office after Chief cashier signed
d. responsible to the FM Adm

4. internal Auditor
a. examine accounting data from upstream to downstream
b. cooperate or assist the task of accounting supervisor to help make the financial statements
c. reported findings of financial irregularities to the FM


5. cost Controller
a. doing accounting work and other related financial transactions before they occur
b. researching, examining, approving requests from departments for goods FM approval
c. examine all bills / invoices from suppliers before paid
d. create / modify all product rates hotels before being posted
e. responsible directly to the FM

6. Purchasing Supervisor
a. good check requests that have been approved for suppliers of goods dicarikan
b. knowing all the prices of consumer goods in the market for the manufacture of hotel purchase order
c. create a monthly summary purchase to be reported to FM
d. responsible directly to the FM

7. Store Room Supervisor
a. keep all the items in warehouse
b. manage the flow of goods in and out of the warehouse
c. create a monthly summary (inventory) items to report to FM
d. responsible to the FM

8. Chief Cashier
a. led all outlets cashier
b. Night Audit in collaboration with
c. make a summary daily / monthly for FM
d. responsible to the FM

9. Accountant
a. assist the work of superior
b. lead the work of subordinates: city ledger, accounts receivable, acc payable, general cashier \ and book keeper
c. prepare financial statements Acct with supervisors

10. City Ledger
a. check all the credit for making income-invoice to coustomer
b. coustomer invoice is not paid in cash / credit to be submitted to a general cashier
c. make a list of accounts for accountant
d. responsible directly to the accountant


11. accounts Receivable
a. check out all the money data entry / bill / outlet which can be from night audit
b. create a revenue summary
c. provide data on cash bill to the book keeper and submit to the general revenue cash cashier
d. submit a bill credit to the city ledger for billable
e. responsible directly to the accountant

12. General Cashier
a. save money in cash, books, check and giro payments bilyet utuk
b mengerjalan diaries cash and bank
c. keep evidence of cash and bank entry / exit for submission to the book keeper
d. deposit and withdraw money in the bank on the orders of superiors
e. responsible directly to the accountant

13. accounts Payable
a. working on the purchase diary
b. create a monthly summary of purchase
c. spending money to process hotel
d. responsible directly to the accountant

14. Book Keeper
a. worked through all the technical accounting issues from beginning to end
b. responsible directly to the accountant